Privacy Policy for Christmas cracker

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Last updated: 24 October 2025

Welcome to Connevo Pty Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency regarding our data practices within the Christmas Cracker mobile application (the "App").

The App is designed for simple, local entertainment. Your use of the App is entirely anonymous. We do not require you to create an account, log in, or provide any personal identifiers (like your name or email address) to use the App.

Any data related to the App's core function (e.g., in-app sounds, chosen cracker designs, or game state) is stored exclusively on your device and is never transmitted to, stored on, or accessed by our servers.

If you delete the App or lose your device, your local content and preferences will be lost.

Because the App operates locally, the information we collect and process is minimal and limited to the following categories:

A. Data You Provide (Stored Locally on Device)

All user-generated content is stored on your device.

B. Data Collected Automatically (for Maintenance and Improvement)

This technical data is processed by third-party services (see Section 3) and is never linked to your identity or your email address:

• Support & Communication: If you voluntarily contact us via email for support or feedback, we collect your email address and the content of your message, solely to respond to your inquiry.
• Usage and Diagnostic Data: Non-personal, aggregated data regarding the App’s stability and performance, such as crash reports and feature usage statistics. This data is provided to us by the respective App Store platform to maintain and improve the App.
• Device Information: Basic technical metadata, such as device model, operating system version, and general region. This metadata is required by App Store Analytics tools to segment performance statistics and is not used to identify you personally.

We use limited third-party services strictly to maintain and improve the technical operation of the App. These services process the anonymous Usage and Diagnostic Data described above:

• Analytics and Crash Reporting: We rely exclusively on Apple’s built-in App Store Connect Analytics to monitor the App's technical performance and stability. This data is anonymized and aggregated by Apple and contains no unique device identifiers, IP addresses, or personal information linked to your identity or your local content.
• The App does not integrate with any third-party marketing, tracking, or advertising SDKs.

We do not sell your personal information. The limited data we collect is shared only in these circumstances:

• Service Providers: With the third-party technical services listed in Section 3, solely for the purpose of app maintenance.
• Legal Obligation: If required by law or in response to valid requests by public authorities.

We only retain the limited data we process (your support email and correspondence) for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Generally, we retain support emails for a period of up to 12 months after the last communication.

As your data is stored on your device, you maintain full control over your content:

• Data Erasure: Deleting the App from your device will automatically remove all local content and data. If you wish to have your support email and related correspondence deleted, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will also notify you with a prominent notice within the App.

If you have any questions or concerns about this Privacy Policy, please contact us at: Connevo Pty Ltd 

Email: apps@connevo.com.au